We understand that your pet is an important member of the family, and we thank you for the opportunity to care for your best friend. Follow the links to see our guest accommodations and learn more about the activities and fun our guest can enjoy while vacationing at WindMill Hill Pet Resort. Please feel free to contact us for more information, or visit our Frequently Asked Questions.

All WindMill Hill Pet Resort guests enjoy the following facility features...

  • Deluxe Atrium rooms - We use top of the line T-Kennel’s for our guest safety and comfort.
  • Private Suites - For our guest who require privacy you may upgrade to a suite.
  • Kitty Condos - Feline guest enjoy a serene environment away from playful pups.
  • Fully Climate Controlled - Your pet is indoors with air-conditioning or heat to ensure your pet is comfortable year-round.
  • Filtration System - Separate ventilation systems with UV bacterial lighting for cat and dog areas.
  • Soft Bedding - Hypoallergenic blank is provided for each guest at night. Raised cots are available by request (additional cost).
  • Central music is piped throughout the facility for the comfort of our guests.
  • Play Time - Each guest will spend a portion of his day in a supervised indoor play area.
  • Outdoor play yard overlooking beautiful acreage for some extra room and fresh air.
  • Personal Attention! Our certified pet technicians are checking in with our guests on a regular basis, to ensure they are happy, feeling well, and that all their needs are met.
  • Veterinarian - On site on call 24 hours per day.
  • Security System - 24-hour Video Monitoring for our guest protection.
  • Full Service Grooming Spa & Salon - Bath, nails clipped or full service groom on the day of our guests home coming. Book Your Reservation Now!

Frequently Asked Questions

What are your hours of operation?

Monday - Friday 7 a.m. - 7 p.m.
Saturday 8 a.m. - 3 p.m.
Sunday Closed

Do you have a vet on call if our pet should become sick?

Yes, we have a vet on call 24 hours per day. If your pet should become ill during their stay, we will first try to contact the owner's vet. If your vet is unavailable, or it is after hours we will use our oncall vet. Any cost incured will be billed to the pet's owner.

How far in advance does my pet need the Bordatella shot?

A minimum of 10 days prior to arriving for boarding is best.

What is my pet's general daily routine at Windmill Hill?

Canine Daily Routine

Feline Daily Routine

 7:30 am - Our first walk of the day  8:30 am - Feed Time
 9:00 am - Morning Medication (If Required)  9:00 am - Morning Medication (If Required)
 9:30 am - Feed Time  9:30 am - Rooms Cleaned
10:00 am - Playtime Begins
(Guest Rooms are Cleaned & Linens Changed)
10:30 am - Stretch and Playtime
12:00 pm - Nap Time 11:30 am - Nap Time
 3:30 pm - Extra Walks and Playtime (Upon Request)  4:30 pm - Evening Feed and Medication (If Required)
 4:00 pm - Yappie Hour (Gourmet Treats)  7:30 pm - Bedtime
 5:30 pm - Evening Feed and Walks Begin   
 7:30 pm - Bedtime   

Does my dog have access to the outside on a regular basis?

At Windmill Hill, we do not use outdoor runs. For much of the year the hot weather is not a safe place for dogs to be for extended periods of time. Our guests enjoy an indoor, secured, air-conditioned and heated facility. We have both indoor and outdoor play and walk areas for fun and exercise.

How often do you feed the dogs?

We try to keep your pet on the same feeding schedule he or she is on at home. We generally feed morning and night. If your pet has special requirements please inform us.

May I visit your location in advance?

Absolutely! No reservation is required, but we ask that you observe our visiting hours. You may take a tour anytime during our regular operating hours.

Should I Board My Dog?

CLICK HERE for some informative tips from the ABKA

Should I Board My Cat?

CLICK HERE for some informative tips from the ABKA

 
Windmill Hill Pet Resort • 833 N. Preston Rd.   Prosper, TX 75078 • (972)346-WIND(9463) • eMail
Windmill Hill Pet Resort - Pet Boarding & Grooming